Support
Contact ProductAd
Get help with your account, billing, product assets, or AI-generated advertising workflow.
wangjinyu@yuan9.cnLast updated August 14, 2026Product and account support
Email wangjinyu@yuan9.cn with your account email and a short description of the issue. Do not include passwords, complete card numbers, or private access tokens.
Billing support
For payment or subscription questions, include the approximate transaction date and the public order ID shown in ProductAd. Payment methods and cancellations can also be managed through the Billing Portal.
Partnerships
For agency, platform, or commercial partnership inquiries, email wangjinyu@yuan9.cn with your company name and intended use case.