Legal

Privacy Policy

This policy explains how ProductAd handles information when you create an account, add product assets, generate creative work, or manage billing.

Last updated August 14, 2026

Information we collect

We collect account details such as your name and email address, product information and media you submit, generated project data, service usage records, and billing identifiers provided by Stripe. ProductAd does not store complete payment card numbers.

How we use information

We use this information to operate the service, generate requested advertising assets, maintain your asset library, process memberships and credits, prevent abuse, provide support, and improve reliability.

Service providers

ProductAd may share the minimum necessary information with infrastructure, AI generation, analytics, storage, email, and payment providers that help deliver the service. Stripe processes checkout and billing portal activity under its own privacy terms.

Analytics and session replay

We use analytics services, including Google Analytics, ThinkingData, and Microsoft Clarity, to understand traffic sources, navigation paths, feature usage, technical problems, and aggregate product performance. Microsoft Clarity may collect interaction data such as clicks, scrolling, page navigation, device information, and masked session recordings. We configure sensitive form fields and authentication information so they are not intentionally captured in readable form.

Retention and security

We retain information while your account is active and as needed for legal, billing, security, and operational requirements. We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security.

Your choices

You may request access, correction, export, or deletion of eligible personal information. You can manage recurring billing through the Stripe Billing Portal.