Trust and safety

Content Moderation Policy

This policy explains how ProductAd prevents misuse of AI-generated content, reviews safety concerns, and responds to reports.

Last updated August 14, 2026

Scope

This policy applies to prompts, uploaded media, product assets, generated images and videos, public links, and other content processed through ProductAd.

Prohibited content

ProductAd must not be used for non-consensual intimate imagery, sexual content involving minors, unlawful exploitation, credible threats, fraud, targeted harassment, hateful abuse, intellectual-property infringement, or instructions that facilitate serious wrongdoing.

Deepfakes and impersonation

Users may not generate or distribute deceptive synthetic media that impersonates a real person without appropriate rights or consent, falsely attributes statements or conduct, facilitates fraud, or is presented as authentic in a way likely to cause material harm. Clearly disclosed parody or authorised commercial content must still comply with applicable law and platform rules.

AI screening and human review

ProductAd uses automated AI safety checks to screen relevant inputs and outputs. Content that is flagged, ambiguous, appealed, or potentially high risk may be escalated to trained human reviewers. We may block generation, restrict access, remove content, preserve evidence, or suspend accounts while a review is pending.

Reporting concerns

Anyone may report suspected policy violations using the form below. Include the relevant project or content URL, the reason for the report, and enough detail for us to assess the concern. Do not submit passwords, payment-card data, or unnecessary sensitive information.

Response times

The form below prepares an email draft, not a server submission. Review and send the draft from your email app to deliver your report. We aim to triage urgent safety reports within 24 hours and standard reports within three business days. Complex investigations, legal requests, and appeals may require additional time. Where appropriate, we may contact the reporter for clarification.

Enforcement and appeals

Actions may include warnings, generation blocks, content removal, account restrictions, suspension, termination, and referral to relevant authorities where legally required. Users may request reconsideration by contacting support with the affected account and project details.

Report content

Prepare a report for your email app. Review and send it yourself; this form does not submit a report to a server. You can also email wangjinyu@yuan9.cn directly.